Renoir is proud to offer a warranty on all of our devices. If your product has any manufacturing or workmanship defects, file a warranty claim for your registered device within the valid warranty period, and we will replace your damaged device with a brand new one. We want you to feel confident and secure that when you invest in Renoir LED beauty device, you are buying the best and most effective product available in today’s market.
Register your device
In order to be eligible for the warranty program, you must register your device within 7 days of receiving it.
Warranty only available through authorized retailers
Please note that devices purchased through unauthorized retailers are NOT eligible within the Renoir warranty program.
What does the warranty not cover?
The warranty does not cover mistreatment or misuse of the product and will not cover instances, such as the Renoir® lettering and logo rubbing off due to normal wear and tear. We reserve the right to refuse warranty replacement if such is the case.
How do I know which warranty I qualify for?
Each Renoir device purchased from an authorized retailer has its own warranty.
Is the warranty replacement free? Do I have to pay for anything?
Per the Renoir® Warranty, your replacement product is absolutely free. We provide a return label via email for you to mail the damaged device back to us. Your only out of pocket expense includes processing, shipping & handling fee of $49.95 (For shipments within the U.S. only) for the brand new Renoir device to be mailed back to you.
For international shipments ONLY:
Shipping a replacement internationally costs $89.95, however shipping fees may vary depending on location. Potential customs/brokerage fees may be applied by your shipping carrier at their own discretion.